Frequently Asked Questions

We provide immigration strategy, petition preparation, form filing support, evidence organization, and case management from start to decision.

We determine the best path based on your goals, timeline, budget, and immigration history during a consultation.

We offer an initial screening in limited cases, but most situations require a paid consultation to provide reliable advice.

Your passport/ID, current immigration status documents, any prior filings/decisions, and a short timeline of key events.

We can offer a quick preliminary read based on a brief written summary and your current status. A real strategy and risk assessment happen only after a consultation and details review.

A simple timeline (dates/places), your goal, prior filings, deadlines, and a list of available/missing documents.

Yes. We can take over if you provide all prior filings and we confirm it's safe to proceed.

Yes, if you provide copies of everything filed and we see a clear, safe way to strengthen the case.

Sometimes, depending on availability. Time-sensitive matters (deadlines, RFEs, interviews) are prioritized when possible.

Strategy, forms/petitions, evidence guidance, drafting support when needed, and case tracking.

Typically: case strategy, an evidence checklist, drafting/editing support (when applicable), preparing forms, and organizing the filing package.

Government filing fees, translations, medical exams, and third-party expert costs unless stated otherwise.

In many cases, yes—payment plans depend on case type and deadlines.

Fees are generally earned as work is completed. Any refund (if applicable) depends on work already performed.

Yes. We can provide invoices and payment receipts for your records.

Work begins immediately. Any refund—if applicable—usually applies only to the unused portion of work not yet performed.

Primarily by email and secure messaging. Calls are scheduled when necessary.

We respond during business hours as quickly as possible. Time-sensitive deadlines are prioritized.

A legal team supports your case—an attorney leads strategy; staff supports document collection, formatting, and tracking.

Yes. You review and approve the final packet before filing.

Either—depending on your service level and case type. We clearly outline who files and how.

Yes. We provide a tailored checklist based on your case type and facts.

Yes, when needed—clear, structured written explanations often strengthen filings.

Timelines vary by case type and government workload. We provide a realistic range based on current trends.

No. No one can guarantee an outcome. We control quality and strategy—not the government's decision.

Sometimes we can request expedited processing, but it's discretionary and requires strong supporting reasons.

Missing documents, inconsistent information, background checks, and government backlogs.

We analyze the request and submit a targeted, organized response by the deadline.

Usually, yes. Translations should be accurate and include a translator's certification.

We document the reason, use alternative evidence, and explain the gap clearly—never guess or fabricate.

Yes, if relevant and properly organized with dates and context.

Evidence that is specific, credible, consistent with your timeline, and directly supports eligibility.

Yes—if they include specific facts, dates, and firsthand details, and align with your overall record.

Many people can still qualify. We review the denial reason and build a stronger, cleaner strategy.

Tell us early. We focus on truthful, consistent corrections and risk-minimizing strategy.

Some issues can change eligibility. We must review exact charges and dispositions before advising.

We help structure and present your truthful facts clearly and consistently. Fabrication can seriously harm a case.

It depends on your status and filing type. Travel can create risk—ask us before booking.

You must update your address promptly to avoid missing notices and appointments.

Renew it as soon as possible and keep copies of old and new passports for your records.

We'll give you a short weekly task list—usually documents, missing dates, and approvals of drafts.

We provide a secure upload method and a naming system so everything is easy to track.

PDF is best. We can also accept clear photos (JPG/PNG) if scans aren't available.

Use a flat scan, full page visible, no shadows, and one document per PDF when possible.

Yes, if they are sharp, readable, and include all corners of the page.

We confirm receipt and track items against your checklist.

We allow reasonable revisions to ensure accuracy and clarity; major scope changes may require an additional fee.

Send them. We'll confirm whether they should be added immediately or kept for later.

Yes—if it's relevant and specific. We can provide a structure to avoid generic letters.

We provide structured guidance and examples, tailored to your case type.

You can, but we must review carefully for accuracy, consistency, and tone. AI drafts often contain hidden errors.

Don't guess. We'll build a timeline using anchors (months/locations) and document what you truly remember.

No. Include what's relevant to eligibility and credibility. Too much irrelevant detail can weaken clarity.

Notify us immediately. Some changes require updates or additional filings.

We maintain an internal deadline system and confirm key dates with you in writing.

Yes, but you should also keep personal reminders—missing a notice can be harmful.

Contact us immediately. The response depends on the notice type and timing.

Yes—mock interviews, document organization, and consistency training are available.

Business casual. The goal is professional and neutral.

Often yes. Bring a clean, organized set—only consistent, relevant items.

We provide the official tracking method and show you how to monitor updates.

Send it to us the same day. Don't respond on your own unless we instruct you.

RFEs have strict deadlines. We treat them as urgent and work backward from the due date.

Yes. We can coordinate family cases so documents and timelines stay consistent.

Sometimes. We evaluate risk, cost, and timing before changing strategy.

Be cautious. Scams are common. Verify everything and contact us before sharing information.

We use secure storage and limit access to your case team.

We can discuss expedited preparation on our side, but outcomes and government speed are never guaranteed.

Be consistent, respond quickly, provide clean documents, and never hide facts that could affect eligibility.

People who fear persecution in their home country based on a protected ground and are not in removal proceedings can usually file affirmatively.

Race, religion, nationality, political opinion, or membership in a particular social group (PSG).

A case may still work if you can show the government is unwilling or unable to protect you.

In many cases, yes. There are exceptions, but they must be documented and argued properly.

You may still qualify under exceptions (changed or extraordinary circumstances), but it's more complex.

Often yes, if they meet eligibility rules and are included correctly in your filing.

Timing depends on your filing date and asylum clock rules. We explain the earliest safe filing date.

It affects when you can apply for an EAD. Certain delays can pause it.

Yes—structured preparation, likely questions, consistency training, and mock interviews.

Don't panic. We analyze the request and prepare a targeted, organized response.

No. We structure your truthful facts. Fabrication can seriously harm your case.

Travel can be risky and depends on your situation. Discuss it before making plans.

Not always fatal, but you must explain why reporting wasn't safe or realistic.

Yes. Strong country evidence can support credibility and risk.

In many cases, yes—especially when trauma or harm is relevant.